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How to Configure Your Anti-Virus & User Account Control

Sometimes your Anti-virus software (AV) and/or the User Account Control (UAC) settings can prevent games from downloading, installing, and even launching properly.

Below is information on how to configure both of these:

 

Anti-Virus (AV)

Sometimes anti-virus software can falsely detect games as a malicious program, and will block or remove the game files. You will usually receive a message explaining this when it happens, but this is not always the case. Sometimes these files can be mistakenly flagged as malicious when they are not. This is what's known as a 'False Positive'. Please rest assured that all of the games we offer are safe to install and play. For games that are developed by a game studio other than our own, the game files are checked to make sure that they are safe and contain no spyware, malware, or viruses. A Google search with information regarding what a 'False Positive' is can be found by clicking HERE.

As we offer Free Games supported by advertisements, a part of our software contains adware. This allows our advertising to run smoothly, however, we do not monitor activity. The adware within the software is both completely safe & non-intrusive by nature.

If you are receiving alert messages or experiencing blockages of games from your AV software ,you will need to alter the AV software's settings to allow installation successfully.

You will need to add the following to your anti-virus exceptions list:

AdminWorker.exe (located in C:\Program Files\iWin Games\Adminworker.exe)
iWinGames.exe (located in C:\Program Files\iWin Games\iwingames.exe)
iWinTrusted.exe (located in C:\Program Files\iWin Games\iwintrusted.exe)

You will also want to check your AV software to make sure that your definitions are up to date. If you are not sure how to do this, the Help Menu in your software should point your software's support site.

After adding the exceptions & updating, if you still are unable to launch your game, you can always temporarily disable your AV software while you launch the game. Don't worry, all of the games we offer are safe to install and play, and for games that are developed by a game studio other than our own, the game files are checked to make sure that they are safe and contain no spyware, malware, or viruses.

All AV programs are different, so we unfortunately do not have instructions on how to temporarily disable your software, but it can usually be done in the 'Settings Menu'.

 

User Account Control (UAC)

Another thing that can cause problems downloading, installing & launching your games is what is called the User Account Control (UAC). Information on what UAC is can be found HERE.

Below is information on how to disable the User Account Control for the various operating systems:

Windows Vista

  • Open the 'Control Panel'
  • Click on 'User Accounts'
  • Click on 'Turn user account control on or off'
  • Remove the check from the box next to 'Use UAC to help protect your computer' and click 'OK' to save your changes

Windows 7

  • Click on the 'Start' button
  • Open the 'Control Panel' and make sure that in the upper-right hand corner it states 'View by: Large Icons'
  • Click on 'User Accounts'
  • Click on 'Change User Account Control Settings'
  • Slide the slider all the way down to 'Never notify' and click on 'OK'

Windows 8/8.1

  • In the search bar or charm, type 'Change User Account Settings'
  • Slide the slider all the way down to 'Never notify' and click on 'OK'

You should also be able to find the 'User Account Settings' under your 'Control Panel'.

Windows 10

  • Click on the 'Start' button
  • Click on 'Control Panel'
  • Click on 'User Accounts'
  • Click on the 'Change User Account Control' settings link
  • If prompted by the UAC, click 'Yes' to continue
  • Move the slider to the bottom to 'Never Notify'
  • If prompted by the UAC, click 'Yes' to continue

For any of these instructions, if you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will also need to restart your computer for the disabling of the UAC to take effect.

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