Most Common Technical Questions
- Why can I not get into All Access?
- Why am I getting the error message "General Extraction" or ES1?
- How can I get the iWin Games Manager?
- Do you have a troubleshooting assistance guide?
- How do I recover my forgotten username or password?
- How do I clear my browser history/cache?
- Why can't I uninstall or remove a game?
- How can I install or reinstall my purchased game?
- How can I add individual game icons to my desktop?
- How do I take a screen shot?
- Why am I receiving advertisements during game play for my already purchased game or being told to purchase it again?
- Do you have a troubleshooting guide for your free online games?
- As an All Access subscriber, can I play the games offline?